3. Services and Fees

3.1. General

3.1.1. XREX may, in accordance with General Provisions 10.5., modify or discontinue, temporarily or permanently, all or any portion of any Services. You acknowledge and accept that (1) if and when Services resume, Token valuations and conversion rates may differ significantly from the valuations and rates prior to such an event and (2) XREX will not be liable for any losses suffered by you resulting from any modification of any Services or from any suspension or termination of your access to all or a portion of any Services or for any other reason.

3.1.2. No Broker or Fiduciary Relationship: XREX is not your broker, intermediary, agent, or advisor and has no fiduciary relationship or obligation to you in providing the Services nor in connection with transactions or other decisions or activities effected by you. As such, no information provided to you by XREX is intended or should be considered as advice. Please refer to 5. Risk Warning and Disclosures when choosing whether or not to use the Services.

3.1.3. XREX reserves the right to correct, reverse, or cancel any of your Service requests or attempt to do so where we have discovered an error, whether such error was by the Services, by you, or by a third party. You hereby authorize us to make or attempt any such correction, reversal or cancellation described. XREX provides no warranty or guarantees that any such attempt will be successful and bears no responsibility or liability for any such error or correction attempt.

3.1.4. Due to the nature and characteristics of our Services, you understand and consent that it is a reasonable matter that all transactions are final and irrevocable upon execution, subject to our right as set out in clause 3.1.3 above. Our service is provided to you contingent upon your understanding and consent to such a reasonable matter.

3.2. Conversion

3.2.1. When you opt for Conversion, you will have a time-sensitive price from the Site or the Mobile App. Once you accept the price before the price offer expires, such Conversion is final and cannot be revoked or canceled.

3.2.2. Insufficient Funds: In the event that your XREX Wallet or Safeguarding Account does not have sufficient Funds to execute the Conversion or transaction, XREX may cancel your request for the relevant Services, or only fulfill the part of the request for which you have sufficient Funds.

3.2.3. Token availability: XREX in its sole discretion determines which Tokens and the specific blockchain thereof will be made available for trading, transferring, and storing on the Services. Unless otherwise required by law enforcement or other regulatory bodies, XREX will make reasonable efforts to notify you of any changes to the supported Tokens. If you do not remove your unsupported Tokens or other assets to an external wallet address or account prior to the cessation of support on the Services, you may lose all or part of your Tokens or other assets. In such cases, XREX will not be liable for any losses, liabilities, costs, or expenses related to its decision to remove support for any Token or asset.

3.3. Fork and Airdrops:

3.3.1. You remain the lawful and beneficial owner of any assets and Tokens in your account and the beneficial owner of additional assets resulting from any applicable (i) network fork that is supported by XREX and (ii) airdrop or similar distribution of Tokens; provided, that XREX retains sole discretion and has no obligation to support any particular forks, airdrops or similar distribution and such support remain in all instances subject to the Terms.

3.4. Fees

3.4.1. You agree to pay XREX the fees described in the Fee schedule, as periodically updated by us at our discretion. The updated Fee Schedule will apply prospectively to the relevant Services that take place following the effective date of such updated Fee Schedule. You authorize us to deduct and/or debit Tokens or Fiat Money from your wallet or from the Conversion amount for any applicable fees payable by you under these Terms.

3.4.2. You agree and understand that your acceptance of these Terms includes your acceptance of our Fee Schedule. We reserve the right to change, modify, or increase our Fee Schedule, in accordance with General Provisions 10.5.

3.4.3. The Fee Schedule can be found in the XREX Pay Help Center.

3.5. Commission or Rebates:

3.5.1. XREX may grant Commission or Rebates from time to time to its users for promotional activities (such as a referral program). Specific rules for any commission or rebate apply, as set out at XREX Pay Help Center unless otherwise agreed between you and XREX in writing.